Have you ever considered becoming a case manager? If you are the type of person who is skilled at giving advice, and helping those around you through hard times, you may be the right fit for a case manager position. Case managers are also referred to as a social or human services assistant. If you might be interested in becoming a case manager, here is some helpful information to help you decide if it is the best fit for your career.
Case managers are deeply involved in the lives of their clients. As such, case managers can expect to interact with children, families of clients, the elderly, and clients with disabilities.
Do you get along with people well? If so, that is a strong quality for a case manager to possess. Communicating with your clients and listening to their concerns is another way to serve them better. Once you become a case manager, you will have to be able to process large volumes of information and make critical decisions with this information. Here is what you can expect to do as part of your new calling:
There might not ever be an “average” day when you work as a case manager. Sometimes, your entire day will be spent sitting in meetings. These meetings will likely involve your colleagues or other case managers. Other times, meetings will only be between you and your client. There are also what are known as team meetings, in which clients are encouraged to attend. If your client comes to one of these meetings, you should be there as well. As their case manager, you can intervene on their behalf.
However, you can expect to complete a large volume of paperwork associated with your clients’ cases. You might have to gather and aggregate notes that you have collected while working with them, and then making enough sense of your notes to enter them into a records system. Serving your clients to the best of your ability is the end goal for case management. Government positions may call for highly particular documenting. State licensing procedures and cases backed by grants may also require extensive note-taking and information collection.
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